FAQ

Frequently asked questions

What file formats do you support?


DST EXP HUS JEF PES VP3 XXX




Download link has expired


Download links expire 30 days from purchase. If you need a new download link sent for any reason, feel free to message me and I'll be happy to send you a new link.




Can you resend a FREEBIE download link?


FREEBIE files expire when the deal is over. Download links for FREEBIE files will not be resent.




Can I share files?


All design files are a copyright of Ellia Jacksford Embroidery Designs for use by the purchaser only. Sharing, copying, trading, or re-selling ANY of Ellia Jacksford Embroidery Design files is prohibited. You may sell any items you make using this design in your own small business. You may NEVER sell, share, or trade the digital file.